CUSTOMER SURVEYS
When our customers are surveyed about Aptek’s customer service, they all strongly agree that…
• Aptek responds to my requests for quotes and general information in a timely manner.
• Aptek employees are courteous, knowledgeable and helpful.
• Aptek responds to technical service questions in a satisfactory and timely manner.
• They are satisfied with their overall experience with Aptek.
When our customers are surveyed about Aptek’s product-related aspects, they all strongly agree that…
• Aptek delivers product according to confirmed ship date.
• Aptek products conform to purchase order and quality requirements.
• Aptek products are reliable and display good consistency from batch to batch.
CUSTOMER TESTIMONIALS
2020
Thank you so much for getting this turned around so quickly. This is a thorough investigation addressing all of my concerns. I appreciate all you and your team at Aptek have done to help us understand the capabilities of this coating. ~ K.M.
I have no issues. Aptek is always helpful and expedites to our demand when we incur shortages. ~ G.O.
Customer service is top notch and there are no quality issues to speak of. When emergency needs arise Aptek always tries to find a way to help. ~ T.A.
I especially thank your kind Technical Service representative. She helped me with my technical needs in a very quick manner. ~ E.B.
As ALWAYS, we appreciate Aptek’s support and assistance, provided to us. ~ Y.N.
Aptek has always provided great service and products to our company! ~ S.T.
Nothing but great praises to the Aptek team! ~ D.J.
Thank you for your efficient and courteous service as always, it is a pleasure to work with you. ~ L.
No suggestions, just wanted to say you all bend over backwards for us and I appreciate your level of caring and commitment to supporting your customers always. Thank you. ~ D.J.
I am very pleased with the responsiveness and support that we have received from Aptek and all its employees. – M.E.
Aptek’s Technical Service has provided outstanding technical knowledge of Aptek products and quality customer service. – K.M.
2019
We THANK the Aptek Team for all your hard work and continuous support! We appreciate your efforts when it comes to our requests for improved delivery. ~ Y.N.
I have never had any issues with Aptek. Everyone is super helpful and even proactive to our needs/demands. I deal with a lot of customer service people in a lot of organizations and Aptek is top tier! ~ G.O.
When I deal with Aptek’s Customer Service for my orders, they are fast, efficient and friendly!! ~ D.C.
They have great customer service. ~ V.A.
2018
We have been working with Aptek’s Customer Service for many years, and they have been very supportive, in handling our account. We are grateful for all their hard work and efforts. ~ Y.N.
I have never had a negative experience with this vendor. ~ A.
Just wanted to note that Aptek provides outstanding customer service and it’s always a pleasure working with them. ~ J.N.
When I place my orders with Aptek their response time and overall customer service is amazing. ~ D.C.
I have never had anything but positive interaction with Aptek. Aptek’s Customer Service is always helpful and works with me to expedite product as needed. ~ G.O.
Aptek is always giving a professional and efficient service, always polite and courteous, we are very happy with this supplier. ~ L.G.
Aptek’s performance has always been outstanding, I don’t see any areas that need improving. ~ C.G.
